Understand users, context, and the real problem behind the brief.
Research, stakeholder conversations, behavioural observation, and evidence gathering — to find where users struggle and where products fail to support them.
I'm Gian Marco — a Senior Product Designer focused on user research, service understanding, journey thinking, and product strategy. I help teams uncover the right problems, define better experiences, and validate decisions before development begins.
My process starts with understanding people — behaviours, needs, and pain points — then translates research into journeys, information architecture, interaction models, and validated product directions.
Research, stakeholder conversations, behavioural observation, and evidence gathering — to find where users struggle and where products fail to support them.
Insight becomes clear experience principles, user flows, service logic, and product requirements — so teams align around the right direction.
Prototypes, usability feedback, and iteration de-risk decisions and make the final product more effective from day one.
Product designer with experience across product thinking, UX structure, prototyping, stakeholder collaboration, and scalable interface systems.
A reverse-chronological overview of product design, UX, consulting, and operational experience across financial data products and enterprise tooling.
People I work with often mention curiosity, determination, collaboration, and the ability to connect design decisions back to user needs and product outcomes.
I worked closely with Gian Marco and was very impressed with his determination, work ethic, and ability to reassure clients throughout the project.
He has a powerful UI eye, is very proactive, open to feedback, and brings an 'I can do it' attitude to the team.